Car Wash Shift Supervisor

Circle K•St. Charles, IL

2d•$15 - $16•Onsite

About The Position

The Car Wash Shift Supervisor is responsible for providing excellent customer service, ensuring customer satisfaction, and performing basic troubleshooting of car wash equipment. This role requires the ability to work independently with minimal supervision, enforce safety policies, and assist with equipment maintenance. The position involves a significant amount of customer interaction and site upkeep.

Requirements

High School diploma or GED preferred.
Excellent communication skills including active listening.
Excellent sales and customer service skills.
Ability to anticipate customer needs.
Able to work weekends.
Able to demonstrate responsibility while Site Manager is off site.
Enforces all safety policies.
Understands the functions of all chemical room equipment.
Minimum 6 months as CWA before advancement.

Nice To Haves

Customer service and some Car Wash experience preferred.

Responsibilities

Provides prompt excellent customer service in a courteous, friendly, and attentive manner.
Greets customers, answers questions, and explains wash options.
Ensures customer satisfaction and reports any inquiries, incidents, or issues promptly.
Completes all Car Wash Attendant job duties.
Troubleshoots basic XPT and DRB issues and follows "DRB Protocol".
Completes "Supervisor Level DRB" training course.
Attends Preventative Maintenance Training and completes 5 Day Preventative Maintenance.
Reports to work on time and adheres to the dress and appearance code.
Performs site upkeep, including cleaning and maintaining the site.
Handles opening and closing procedures.
Performs basic troubleshooting of equipment.
Demonstrates responsibility while Site Manager is off site.
Enforces all safety policies.
Understands the functions of all chemical room equipment.
Assists Site Manager with tunnel and chemical room equipment repairs.
Cleans out solenoids.