Car Wash Shift Supervisor 1

Circle KMoline, IL
$15 - $16Onsite

About The Position

The Car Wash Shift Supervisor is responsible for providing excellent customer service, ensuring customer satisfaction, and performing basic troubleshooting of car wash equipment. This role requires the ability to perform all Car Wash Attendant duties, understand and follow troubleshooting protocols, and complete required training. The position involves a significant amount of customer interaction and site upkeep, with a smaller percentage dedicated to opening/closing procedures and basic troubleshooting.

Requirements

  • High School diploma or GED preferred.
  • Excellent communication skills including active listening.
  • Excellent sales and customer service skills.
  • Ability to anticipate customer needs.
  • Able to work weekends.
  • Able to demonstrate responsibility while Site Manager is off site.
  • Enforces all safety policies.
  • Understands the functions of all chemical room equipment.
  • Able to clean out solenoids.
  • Minimum 6 months as CWA before advancement.

Nice To Haves

  • Customer service and some Car Wash experience preferred.

Responsibilities

  • Provides prompt excellent customer service in a courteous, friendly, and attentive manner.
  • Greets customers, answers questions, and explains wash options.
  • Ensures customer satisfaction and reports any inquiries, incidents, or issues in a timely manner.
  • Satisfactorily completes all Car Wash Attendant job duties.
  • Troubleshoots basic XPT and DRB issues and follows "DRB Protocol".
  • Completes "Supervisor Level DRB" training course.
  • Attends Preventative Maintenance Training and completes 5 Day Preventative Maintenance.
  • Reports to work on time and adheres to the dress and appearance code.
  • Performs site upkeep, including cleaning and maintaining the site.
  • Handles opening and closing procedures.
  • Performs basic troubleshooting of equipment.
  • Demonstrates responsibility while Site Manager is off site.
  • Enforces all safety policies.
  • Understands the functions of all chemical room equipment.
  • Assists the Site Manager with tunnel and chemical room equipment repairs.
  • Cleans out solenoids.

Benefits

  • Competitive Pay plus commission Opportunities.
  • Paid Vacations
  • Medical, Dental, and Vision Coverage
  • 401K plan with competitive company match
  • Free Employee Car Wash Membership
  • Tuition Reimbursement
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