Car Wash Manager In Training

Circle KRockford, IL
Onsite

About The Position

The Car Wash Manager In Training role is designed to develop individuals into effective leaders within our tunnel wash operations. This position involves learning and executing all aspects of site management, including team leadership, customer service, operational efficiency, and financial performance. The goal is to prepare trainees to successfully manage a car wash site, ensuring it operates smoothly, maintains high standards, and contributes positively to the community and the company's mission of making people's lives a little easier every day.

Requirements

  • High School diploma or GED preferred.
  • Experience in retail sales preferred.
  • Experience in performing the essential duties, responsibilities and working in the conditions described.
  • Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
  • Ability to supervise and manage the functions listed in the CSR and ASM job description.
  • Ability to use a computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
  • A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
  • Ability to communicate (orally and in writing) in English.

Nice To Haves

  • Experience in retail sales preferred.

Responsibilities

  • Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
  • Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well-kept based on Company standards.
  • Maintain a professional and supportive image among subordinates and supervisor.
  • Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
  • Develop positive and professional relationships with all suppliers.
  • Promote excellent service and resolve customer complaints in a timely, professional manner.
  • Promote and ensure a safe, positive public image within the neighboring community.
  • Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
  • Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
  • Train all employees in safety procedures and promote safety awareness.
  • Develop ways and means to ensure that all employees receive proper communication in a timely manner.
  • Establish periodic on-going communication meetings with all site employees and the Market Manager.
  • Organize and maintain all site files and manuals.
  • Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
  • Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
  • Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines, as well as understand and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • Perform all other financial analysis necessary to maximize sales and net profits.
  • Supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
  • Supervise and manage the functions listed in the CSR and ASM job description.
  • Use a computer for analysis of reports, inventory control, cash control, counseling notices, etc.
  • Perform other duties as assigned or delegated by his/her supervisor.

Benefits

  • Flexible scheduling
  • Global family of 150,000 people in over 17,300 stores and 27 countries
  • Commitment to helping employees achieve their goals and grow with the company
  • Culture and values focused on people and their development, serving others, what we've built and what we are striving to achieve
  • Opportunities to grow at Circle K
  • Equal Opportunity Employer
  • Compliance with Americans with Disabilities Act (ADA) and state/local disability laws
  • Reasonable accommodation for applicants with disabilities
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