Car Wash Bench Manager
About The Position
The Car Wash Bench Manager supports Splash In ECO Car Wash locations across the Newark, Delaware region. This role provides hands-on experience across multiple locations and is designed to develop the manager into a future Tunnel Manager. The Bench Manager works alongside Tunnel Managers in daily operations, supports staff and customer service, and may act as Tunnel Manager when needed. The position also provides exposure to equipment troubleshooting, hiring and development, safety and compliance, financial performance, reporting, and business systems. The role requires a flexible schedule that may include nights, weekends, and holidays, and work outdoors in all weather conditions. Travel to other locations or headquarters for training may be required; accommodations are provided when needed. The position uses a company phone for real-time support. Splash In is part of the Wills Group, which describes its car wash operations as using reclaimed and recycled water and eco-friendly wash solutions.
Requirements
- High school diploma or equivalent.
- 1–2 years of supervisory experience, preferably in car wash or retail operations.
- Comfort using POS systems, back-office tools, and computers generally.
- Flexible availability that includes weekends and holidays; the business operates from 7 AM to 7 PM.
- Willingness to work outdoors in all weather conditions.
- Ability to lift, move, and stock materials weighing up to 50 pounds.
- Ability to remain active throughout the shift, including cleaning and checking equipment.
- Ability to communicate clearly and confidently in louder environments.
- Willingness to travel to other locations or headquarters for training as needed.
Nice To Haves
- Associate’s or bachelor’s degree.
- Basic mechanical, HVAC, plumbing, or car wash equipment knowledge.
- Interest in developing into a leadership role and openness to learning.
- Team-mindedness, adaptability, and the ability to bring out the best in others.
- A focus on creating positive experiences for guests and team members.
Responsibilities
- Support daily operations across locations alongside Tunnel Managers, including customer service, membership sales, and site upkeep.
- Act as the Tunnel Car Wash Manager when needed and help maintain consistent operations across locations.
- Help troubleshoot equipment issues and support reliable car wash operations.
- Help identify, hire, and develop team members.
- Promote safety, cleanliness, and compliance with company policies.
- Address customer concerns positively and work to create memorable customer experiences.
- Support financial performance, identify growth opportunities, and learn to manage a P&L.
- Provide administrative support and work with reports and business systems.
- Travel to other locations or headquarters for training as needed.
- Use a company phone to support real-time operational needs.
Benefits
- 401(k) with 7% employer match.
- Health savings plan.
- Financial planning resources.
- Comprehensive medical, dental, and vision insurance.
- Vacation, personal, and sick leave.
- Parental leave.
- Paid time for community engagement.
- Hybrid and flexible work environments.
- Employee Assistance Program.
- Travel assistance and family planning support.
- 100% tuition reimbursement.
- Certificate programs with up to 100% covered.
- Career development resources.
- Quarterly bonus opportunity up to 5% while in training.
- Accommodations for travel when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
