Car Wash Assistant Manager - FT-3017

GREASE MONKEY INTERNATIONAL•Lufkin, TX
•Onsite

About The Position

The Assistant Manager assists senior leadership in a FullSpeed Automotive facility to maintain high operational standards and provide an excellent customer experience. The role supports customer service, sales goals, cost control, and profitability while helping ensure team members are trained and technically proficient. It also contributes to workplace safety, facility maintenance, teamwork, and a strong customer-service culture. The position involves customer engagement, local fleet and customer relationships, daily operational support, scheduling and performance planning, inventory management, and maintaining a safe, secure, and well-organized facility. The Assistant Manager helps enforce company safety, environmental, and employment standards in accordance with applicable local and national requirements.

Requirements

  • A valid driver’s license.
  • Successful results of a background check.
  • Ability to lift over 40 pounds regularly.
  • Ability to bend, reach, and stand for many hours at a time.
  • Professional and respectful communication skills for interactions with customers and team members.
  • Logical thinking, business acumen, and mathematical common sense.
  • Ability to use computer systems and technology.
  • Ability to adapt to changing demands in the automotive service industry and meet customer needs.
  • Ability to deliver an exceptional customer experience with honesty, humility, and integrity.

Nice To Haves

  • Preferably at least one full year of experience in automotive retail leadership and leading and training people.
  • Pit Crew Certification for internal candidates.
  • State inspector or emissions certification for the applicable state.
  • Ability to perform mechanical jobs as assigned is highly preferred.

Responsibilities

  • Build relationships with customers and provide a welcoming guest experience.
  • Attract and manage local fleet businesses while serving local customers.
  • Meet or exceed daily sales goals by completing accurate vehicle health checks and using provided FSA tool systems for every customer.
  • Complete computerized work schedules, performance plans, and opening and closing procedures.
  • Assist with daily operations, service bay organization, store readiness, and inventory management.
  • Help train team members and support their technical proficiency.
  • Implement and maintain safety protocols, comply with OSHA standards, and conduct regular safety inspections.
  • Monitor and enforce security measures to protect company assets, customer vehicles, and the facility.
  • Ensure compliance with company safety, environmental, and employment standards.
  • Perform other job-related duties as requested by a supervisor.

Benefits

  • Medical, dental, and vision insurance
  • Short-term disability
  • Long-term disability
  • Employer-paid life insurance
  • Paid time off
  • 401(k) with employer match
  • Bonus plan
  • Employee discount program
  • Growth opportunities
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