Car Sales Associate - Mercedes Benz Pompano Beach

AutoNation • Pompano Beach, FL

7d

About The Position

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role involves responding promptly to leads, answering questions, providing information, and guiding customers from phone and internet contact to an in-store experience.

The associate helps customers select vehicles, discusses and negotiates terms so payment options meet their needs and budgets, and closes sales. They provide an exceptional experience before and after purchase, follow up to ensure satisfaction, and help transition customers to the Service department to support vehicle ownership.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.

Responsibilities

• Respond to customer leads in a timely manner.
• Answer customer questions and provide vehicle and purchase information online, over the phone, and in person.
• Guide customers from initial phone or internet contact to an in-store experience.
• Help customers select a vehicle that meets their needs.
• Negotiate terms and help ensure payment options fit customers’ lifestyles, budgets, and expectations.
• Close vehicle sales.
• Follow up with customers after purchase to ensure satisfaction and build loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive benefits and compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED