Car Sales Associate - Mercedes Benz Pompano Beach

AutoNation • Pompano Beach, FL

5d

About The Position

The e-Commerce Sales Associate at Mercedes Benz Pompano Beach guides customers through vehicle purchases in AutoNation’s no-haggle sales environment. The role involves engaging with customers online, by phone, and in person; responding promptly to leads; answering questions; and helping customers move from initial contact to an in-store experience.

Associates help customers select a vehicle, discuss terms and payment options that fit their needs and budgets, and close sales. They provide a strong customer experience before and after purchase, follow up to ensure satisfaction, and help transition customers to the Service department. AutoNation describes a supportive, team-oriented culture with opportunities for career growth.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Sales or customer service experience.

Responsibilities

• Interact with customers online, over the phone, and in person to guide vehicle purchases.
• Respond to leads promptly, answer questions, and provide relevant information.
• Guide customers from phone and internet contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options suited to their needs, budgets, and expectations.
• Close vehicle sales.
• Follow up after purchase to ensure customer satisfaction and encourage customer loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
• Deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED