Capacity Procurement Coordinator, Nights

J.B. Hunt Transport Services, Inc. • Lowell, AR

1d

About The Position

Under routine supervision, the Capacity Procurement Coordinator markets the J.B. Hunt brand and negotiates rates to meet load expectations while ensuring optimal margins. The role purchases transportation services from qualified carriers to provide the best transportation solution for customers and ensures booked freight is covered promptly and executed using internal assets and external resources. The coordinator also provides location status updates to customers.

The position involves negotiating carrier purchase rates to meet revenue and profit-margin goals, managing freight in transit, obtaining carrier and driver updates, monitoring movement, and providing customers with updated ETAs. The coordinator tenders loads and optimizes service through the Carrier 360 platform, communicates service failures to internal support teams, traces loads, assists internal customers with load problems, and handles customer location requests for appointments. Clerical duties include processing documents, data entry, maintaining records and files, and compiling and arranging data. The position also receives documentation to validate and issue fuel advances to drivers.

The work shift is Monday through Friday, 3 p.m. to midnight. The position is based in Lowell, Arkansas. It is not eligible for employment-based sponsorship.

Requirements

• Ability to work various schedules, including overnight and weekend shifts.
• Strong written and verbal communication skills.
• Ability to multitask and prioritize.
• Ability to quickly learn new software systems and operate efficiently within them.
• Ability to process information with a high level of accuracy.
• Ability to meet or exceed customer and carrier needs and expectations and provide excellent service.

Nice To Haves

• One to two years of work experience, preferably in a related role such as sales, a call center, or high-level customer experience.
• A bachelor's degree in supply chain/logistics, business administration, or general studies.

Responsibilities

• Negotiate with carriers for appropriate purchase rates to meet revenue and profit-margin goals and facilitate appropriate business relationships.
• Manage freight in transit by obtaining updates from carriers and drivers, monitoring movement, and providing updated ETAs to customers.
• Tender loads and optimize service using the Carrier 360 platform to review carrier rate submissions, make counteroffers, and respond to carrier inquiries.
• Proactively communicate service failures to internal support teams to minimize failures, promote on-time service, and ensure safety.
• Trace loads, obtain load updates, and assist internal customers with load problems.
• Monitor freight in transit and respond to customer location requests for appointments.
• Process documents, perform data entry, maintain records and files, and compile and arrange data.
• Receive documentation to validate and issue fuel advances to drivers.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• Position may be eligible for annual bonus and incentives based on profitability or volumes, subject to applicable plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed