Capacity Optimization Project Manager (West)

Expeditors•Addison, TX

About The Position

The Capacity Optimization Project Manager is an operations-focused point of contact supporting global warehouse deployment volumes, with a regional focus on the East or West. The role is highly fluid and travel-heavy, involving continuous travel of up to 50% across the assigned territory to support changing site capacity needs and on-site facility launches. The position helps manage and execute warehouse turn-ups, facility turndowns, 3PL swaps, and building transfers through centralized tracking, project-management tools, and site-audit support. It guides 3PL partners toward standardized execution without directing labor planning or finance. The role supports project execution by tracking milestones and tasks, resolving administrative and system-workflow blockers, and providing automated status updates and executive summaries. It surfaces operational risks, maintains trackers and workflow resources, manages location-code setup, and delivers regional capacity reports to leadership. In partnership with East and West teams and cross-functional stakeholders, it refines the turn-up playbook, consolidates processes, evaluates timeline feasibility, and coordinates communications and ownership with 3PL partners and internal operations teams.

Requirements

3–5+ years of experience in logistics, large-scale warehouse operations, distribution center turn-ups, or 3PL management.
Strong working knowledge of project-management platforms, specifically Google Sheets.
Experience with automated reporting engines, API integrations, and workflow ticketing systems such as Fluxx.
Ability to thrive in a highly fluid and ambiguous environment and rapidly shift priorities to meet organizational expansion requirements.
Strong communication and time-management skills.
Ability to influence internal and external partners and escalate issues as they arise.

Responsibilities

Serve as the first point of contact for day-to-day business operations during site turn-ups, resolving roadblocks and guiding 3PL execution without directing labor planning or finance.
Facilitate complex turn-up projects using a centralized project-management platform and playbook; track L1/L2 milestones and completion of project tasks.
Investigate, route, and resolve administrative tasks and system bugs, including Fluxx workflow issues, to keep operational workflows unblocked.
Generate automated status updates and executive summaries using API-connected reporting engines, including regional risk roll-ups.
Identify trends across start-ups and proactively escalate risks and potential issues.
Surface operational risks and upstream blockers during new facility implementations.
Maintain project trackers, repair broken work-instruction links, clear legacy workflow items, and correct misrouted bug queues.
Manage location-code setups, including sourcing and facility locations, and resolve related logistics and workflow requirements.
Use capacity-management dashboards to provide actionable regional roll-ups and snapshot reports to leadership.
Escalate current and potential problems clearly and promptly, using strong verbal and written communication.
Administer and continuously refine the turn-up playbook in the project-management platform, using change-management features to implement universal task updates.
Consolidate scattered processes into a single source of truth and accurately map new technology and logistics functions as workflow predecessors.
Assess timeline feasibility by calculating backward and forward from estimated site availability dates.
Represent internal operations teams in 3PL engagements and define roles, ownership, and LDAP assignments during project initiations.
Manage day-to-day 3PL communications, build trust with LOMs, and ensure critical issues are not siloed or missed.
Provide clear, data-driven updates to Google contacts and bridge communication between turn-up teams.