Capacity Optimization Project Manager (West)

Expeditors•Dallas, TX

About The Position

The Capacity Optimization Project Manager supports global deployment volumes across warehouse operations, serving as an operations-focused point of contact for a regional territory (East or West). The role involves frequent travel—up to 50%—to address changing site capacity needs and support on-site facility launches. The manager helps execute warehouse turn-ups, facility turndowns, 3PL swaps, and building transfers, using centralized tracking and site audit support to guide 3PL partners through standardized execution. The role coordinates operational activity during site turn-ups, tracks project milestones and tasks, resolves administrative and workflow issues, and provides status reporting and risk summaries to stakeholders. It also maintains and improves the project management platform and turn-up playbook, supports process standardization and feasibility checks, and represents internal operations teams in 3PL engagements.

Requirements

3–5+ years of experience in logistics, large-scale warehouse operations, distribution center turn-ups, or 3PL management.
Strong working knowledge of project management platforms, specifically Google Sheets.
Experience with automated reporting engines, API integrations, and workflow ticketing systems such as Fluxx.
Ability to thrive in a fluid, ambiguous environment and shift priorities rapidly to support organizational expansion.
Strong communication and time-management skills.
Ability to influence internal and external partners and escalate issues as they arise.

Responsibilities

Serve as the first point of contact for day-to-day business operations during site turn-ups, resolving roadblocks and guiding 3PL execution.
Facilitate complex turn-up projects through the centralized project management platform and playbook, tracking L1/L2 milestones and completion across more than 650 granular steps.
Investigate, route, and resolve administrative tasks and system bugs, including Fluxx workflow issues.
Generate automated status updates and executive summaries using API-connected reporting engines to provide regional risk roll-ups.
Identify trends across start-ups and proactively escalate risks.
Surface operational risks and upstream blockers during new facility implementations.
Maintain project trackers, repair broken work-instruction links, clear legacy workflow items, and correct misrouted bug queues.
Manage location code setups, including sourcing and facility locations, and resolve related logistics and workflow requirements.
Use capacity management dashboards to provide actionable regional roll-ups and snapshot reports to leadership.
Escalate potential and active problems clearly and promptly, using strong verbal and written communication.
Administer and continuously refine the project management platform and turn-up playbook, using change-management features to implement universal task updates.
Consolidate processes into a single source of truth and accurately map new technology and logistics functions as workflow predecessors.
Check timeline feasibility by calculating backward and forward from estimated site availability dates.
Represent internal operations teams in 3PL engagements and define roles, ownership, and LDAP assignments during project initiations.
Manage day-to-day 3PL communications and build trust with LOMs, ensuring critical issues are not siloed or missed.
Bridge communication between turn-up teams and provide clear, data-driven updates to Google contacts.