Capacity Optimization Project Manager (East)

Expeditors•Ellenwood, GA

About The Position

The Capacity Optimization Project Manager is a travel-heavy, operations-focused role supporting warehouse capacity needs and facility launches across the assigned East region. The role serves as a central point of contact for day-to-day operations during site turn-ups, facility turndowns, 3PL swaps, and building transfers, traveling up to 50% to provide on-site support. The position guides 3PL partners through standardized execution and maintains project tracking and site audit support without directing labor planning or finance. The Project Manager coordinates milestones and task completion through a centralized project management platform and playbook, maintains trackers and workflow systems, identifies and escalates risks, and provides regional reporting to stakeholders. Working with the unified East and West team and cross-functional partners, the role refines standard processes, checks timeline feasibility, and keeps Logistics Operations Managers informed of risks and progress.

Requirements

3–5+ years of experience in logistics, large-scale warehouse operations, distribution center turn-ups, or 3PL management.
Strong working knowledge of project management platforms, specifically Google Sheets.
Experience or strong working knowledge of automated reporting engines, API integrations, and workflow ticketing systems such as Fluxx.
Ability to work effectively in a fluid, ambiguous environment and rapidly shift priorities to support organizational expansion.
Strong communication and time-management skills.
Ability to influence internal and external partners and escalate issues as they arise.

Responsibilities

Travel up to 50% across the assigned region to oversee warehouse turn-ups, building transfers, and facility turndowns.
Shift focus among hubs and spokes according to weekly volume and capacity needs.
Support teams and 3PL partners on site during launches, communicate operational requirements, and maintain Logistics Operations Manager visibility into risks.
Serve as the day-to-day point of contact during site turn-ups, resolve roadblocks, and guide 3PL execution.
Coordinate complex turn-up projects using the centralized project management platform and playbook; track milestones and task completion across more than 650 steps.
Investigate, route, and resolve administrative tasks and system issues, including workflow bugs.
Maintain project trackers, repair work-instruction links, clear legacy workflow items, and correct misrouted bug queues.
Manage location code setups and related logistics and workflow requirements.
Use capacity management dashboards to provide actionable regional roll-ups and snapshot reports to leadership.
Surface operational risks and blockers during facility implementations and escalate potential and current problems clearly and promptly.
Administer and refine the project management platform and turn-up playbook, using change-management features to implement task updates.
Consolidate processes into a single source of truth and accurately map new technology and logistics functions as workflow predecessors.
Assess timeline feasibility by calculating backward and forward from estimated site availability dates.
Represent internal operations teams in 3PL engagements and define roles, ownership, and LDAP assignments during project initiations.
Manage day-to-day 3PL communications, build trust with Logistics Operations Managers, and ensure critical issues are communicated.
Provide clear, data-driven updates to Google contacts and bridge communications between turn-up teams and stakeholders.
Generate automated status updates and executive summaries using API-connected reporting engines.
Identify trends across start-ups and proactively escalate risks.