Capacity Management Specialist RN

The Ohio State University

About The Position

The Capacity Management Specialist supports the Nurse Manager with departmental operations of the Patient Flow Management Center and works with department staff, medical personnel, and other team members to support optimal patient throughput. The role supports Admissions, Transfers, and Discharges (ADT) for internal and external customers and collaborates with patient care departments and areas that affect ADT performance. The specialist receives transfer requests from referring facilities and coordinates transfers to the facility, communicating professionally and effectively among referring and receiving hospitals and physicians. The role enters information into a database in real time with a high degree of accuracy and documents required information about the patient transfer process thoroughly. The specialist applies approved clinical criteria to evaluate transfer appropriateness and level of care. The specialist maintains knowledge of processes and systems by attending meetings and reviewing training materials, identifies and works to resolve system problems affecting transfers, and escalates issues to management as appropriate. Qualified applicants must live within an hour of OSU's main campus in Columbus, Ohio, because they may need to report in person during unexpected downtime or a disaster.

Requirements

Bachelor's degree in nursing (BSN).
Current registered nurse license from the State of Ohio Board of Nursing.
At least two years of experience in a clinical nursing capacity.
Live within an hour of OSU's main campus in Columbus, Ohio, to be able to report in person during unexpected downtime or a disaster.

Nice To Haves

Demonstration of leadership and management skills.

Responsibilities

Support the Nurse Manager with the Patient Flow Management Center's departmental operations.
Collaborate with department staff, medical personnel, and patient care departments to support optimal patient throughput and ADT performance.
Support the management of Admissions, Transfers, and Discharges for internal and external customers.
Receive transfer requests from referring facilities and coordinate patient transfers.
Facilitate communication between referring and receiving hospitals and physicians.
Enter transfer information into the database in real time and with a high degree of accuracy.
Document required information about the patient transfer process accurately and thoroughly.
Apply approved clinical criteria to evaluate the appropriateness of transfers and level of care.
Maintain knowledge of processes and systems by attending meetings and reviewing training materials.
Identify and work to resolve system problems affecting transfers, escalating issues to management as appropriate.