CAPACITY INSIGHTS ANALYST, FCH - ACCESS TRANSFORMATION

Froedtert • Menomonee Falls, WI

34d • Hybrid

About The Position

This individual will serve in an advisory role to implement ambulatory capacity related improvement initiatives across the clinical enterprise, as determined by Capacity Management Manager and overseen by the Director. This role is a key translator of ambulatory clinic access needs into technical and workflow success. The Analyst collaborates with clinical, IT, and operational management and supervisors to implement access improvement initiatives, while leveraging data to drive project success. Executes capacity management work to strategic initiatives throughout the enterprise to achieve organizational targets. Maintains a goal-oriented climate of cross-team collaboration for effective problem-solving, conflict resolution, support for organizational values and standard work.

Requirements

• 3 years experience to include the majority of the following: serve as a technical or operational expert for a group of employees, analyzing data to solve problems, provide guidance to and/or assist staff on non-routine or escalated issues required.
• Bachelor’s Degree in related healthcare or business area required. In lieu of degree, an additional 4 years of experience may be considered.

Nice To Haves

• Strong computer and electronic health record knowledge.
• Strong understanding of Epic Template Management and Cadence configuration.
• Previous experience in physician group practice and ancillary scheduling workflows.
• Previous experience in information technology, logistics or business process flow.
• Project management experience within an academic medical center environment.
• Epic Cadence proficiency/certification.

Responsibilities

• Serve in an advisory role to implement ambulatory capacity related improvement initiatives across the clinical enterprise.
• Translate ambulatory clinic access needs into technical and workflow success.
• Collaborate with clinical, IT, and operational management and supervisors to implement access improvement initiatives.
• Leverage data to drive project success.
• Execute capacity management work to strategic initiatives throughout the enterprise to achieve organizational targets.
• Maintain a goal-oriented climate of cross-team collaboration for effective problem-solving, conflict resolution, support for organizational values and standard work.

Benefits

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level