Client Insights Analyst
About The Position
Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action. Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence. Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities. Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context. Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times. Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change. What will you be doing? Our team is made up of media and analytics professionals dedicated to delivering exceptional service to our clients. We seek motivated, innovative, and collaborative talent and foster an environment where those qualities can thrive. Success on this team comes from leveraging strong analytical problem-solving abilities, clear communication, and relationship‑building skills to deliver high‑quality, impactful work. We are seeking an Account Manager to support client relationships for our platform clients within the CPG and OTC industries. In this role, you will work directly with household brand names, partnering with clients to develop and deliver actionable media execution recommendations aligned with strategic and research objectives. Beyond working on complex and rewarding projects within a collaborative team, the Account Manager organization serves as the voice of the client within Circana—helping to drive product quality, innovation, and continuous improvement in a fast‑paced industry.
Requirements
- Bachelor’s degree required in Business, Marketing, Economics, Statistics, or a related quantitative or marketing discipline
- Strong attention to detail, with highly organized and proactive task‑management skills
- Excellent written and verbal communication skills, with the ability to tailor messages to a wide range of internal and external stakeholders
- Ability to thrive in a dynamic, fast‑paced, and evolving environment
- Intermediate proficiency in Microsoft Excel and/or Google Sheets, as well as Microsoft PowerPoint and/or Google Slides
- Proven ability to manage multiple workstreams across diverse stakeholders, prioritize effectively, and deliver complex, high‑quality projects on time
Nice To Haves
- 1–2 years of experience in an insights and analytics or account management role
- 1–2 years of experience within the media and advertising ecosystem
Responsibilities
- Build and maintain relationships with junior‑ to mid‑level advertising agency and media publisher partners across engagements within Circana’s solution suite
- Execute analyses and perform comprehensive quality assurance checks on Circana data to generate insights and recommendations for clients
- Independently manage and execute workflows across targeting, optimization, measurement, and clean room processes, coordinating with internal and external stakeholders to ensure timely and accurate delivery
- Support client needs with responsiveness and efficiency, demonstrating strong critical‑thinking and problem‑solving skills, as well as a commitment to quality and exceptional client service
- Collaborate cross‑functionally with internal Circana teams to deliver client solutions and proactively identify and resolve client issues
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
