Capability Manager, Care at Home (remote)
About The Position
The Capability Manager supports the Care at Home capability management organization, focusing on identifying and meeting the needs of internal and external customers of its core services and technology capabilities. The role maintains market awareness, engages with users, gathers feedback, and translates those insights into results for real-time development and long-term product roadmaps to improve core business performance. The position works with a broad range of stakeholders and cross-functional leaders, using analytical skills to identify problems, develop solutions, and improve relationships. It brings customer-facing product management experience and focuses on analyzing and optimizing initiatives to continuously improve Care at Home capabilities. The role is remote within the United States, except that hires in the Minneapolis or Washington, D.C. area must work in the office at least four days per week. Limited domestic travel is required (less than 10%).
Requirements
- At least 3 years of experience leading capability enablement and product development in a large-scale, highly matrixed team environment.
- Experience in the healthcare industry.
- Experience working in an agile delivery model such as SAFe or LeSS.
- Strong verbal and written communication, strategic planning, problem-solving, and project management skills.
- Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
- Candidates must pass a drug test before beginning employment.
Nice To Haves
- Experience with tools such as AHA, Rally, or JIRA.
- Exposure to care delivery and care management.
- Expertise in the design and delivery of technology products and software-enabled services.
- Analytical and process-oriented mindset, with proficiency in analyzing qualitative and quantitative outputs.
- Comfort working across multiple departments in a fast-paced environment.
- Active team player, self-starter, and multitasker able to adjust priorities quickly.
Responsibilities
- Serve as a team member within the Care at Home capability team, building or enhancing capabilities that support business operations.
- Engage with customers and users, assess and gather feedback, and support continuous product improvement.
- Communicate initiative progress effectively to internal and external senior-level management.
- Prepare presentations and visuals to demonstrate initiative performance and analyze trends to identify areas for improvement.
- Facilitate interactions and workflows between cross-functional teams and key stakeholders to keep initiatives on track and ensure timely completion.
- Contribute to the development and management of multi-year capability roadmaps, including their visions, strategies, and business cases.
- Contribute to capital-related activities, including business case preparation, cost projections, and cost-benefit analysis refreshes; manage the capital pool for owned investments.
- Establish trusted strategic-advisor relationships to help drive continued value from products and technology capabilities.
- Collaborate with Product Owners, TPMs, and engineering teams to deliver product enhancements using an agile delivery model.
- Perform other duties and responsibilities as required, assigned, or requested.
- Undertake limited domestic travel (less than 10%).
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase program.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
