Cannabis Budtender - Full Time - Nights & Weekends

Bud's Goods + Provisions•Watertown, MA

1d•$18 - $20

About The Position

The Budtender is a guest-facing, non-supervisory role at Bud's Goods & Provisions, responsible for providing a welcoming, knowledgeable, hospitality-driven retail experience. The position involves helping guests navigate cannabis products, answering product questions, completing accurate and compliant transactions, and maintaining an organized and inviting retail environment. Budtenders are also responsible for verifying information, protecting cannabis products and cash, and following Company procedures and applicable regulations. The role requires ongoing curiosity and learning about cannabis products, brands, menus, technology, and industry changes. Budtenders work collaboratively with teammates and Retail Management, support store operations and order fulfillment, and use approved technology and AI tools responsibly. The position operates primarily on a fast-paced, high-volume retail sales floor with frequent direct interaction with guests, products, cash, technology systems, and team members. It is non-supervisory and eligible to receive tips in accordance with applicable law and Company policy.

Requirements

High school diploma or equivalent.
One or more years of work experience.
Strong communication and interpersonal skills.
At least 21 years of age.
Must pass required background checks.
Must remain eligible for state-required cannabis industry badging.
Must maintain required licenses, certifications, and trainings.
Must comply with Company policies and applicable cannabis regulations.
Must be available for a flexible schedule based on business needs, including mornings, evenings, nights, weekends, and holidays.
Ability to work successfully in a fast-paced retail environment.
Able to stand and move throughout the store for extended periods, including shifts of up to 10 hours.
Able to lift and move up to 50 lbs.
Able to bend, reach, crouch, and move safely throughout the facility.
Able to perform repetitive POS, cash-handling, and inventory-related tasks.
Able to work outside in varying weather conditions when required.

Nice To Haves

Retail, hospitality, or other customer-facing experience.
Cannabis industry experience.
Cash-handling experience.
Experience using POS or other retail technology.
Multilingual skills.

Responsibilities

Welcome guests and guide them through the retail experience and available cannabis products.
Listen to guest needs and preferences, provide appropriate product information, and create positive interactions that support guest trust and loyalty.
Maintain working knowledge of products, brands, promotions, product categories, cannabinoids, consumption methods, and storage requirements.
Participate in required product education and training, stay informed about new products and promotions, and communicate cannabis information responsibly without providing medical advice or making unapproved claims.
Complete guest transactions accurately and efficiently through the Company POS system.
Dispense cannabis products in accordance with Company procedures and applicable regulations.
Handle an assigned cash till when applicable, make change accurately, verify cash and transaction records, and report discrepancies promptly to Retail Management.
Follow Company policies, Standard Operating Procedures, cannabis regulations, age-verification and identification requirements, and security, emergency, and safety procedures.
Help prevent sales to minors, theft, and diversion; maintain awareness of products and assigned inventory; and protect guest privacy and confidentiality.
Maintain a clean, organized, guest-ready sales floor; support opening and closing procedures; and help prepare the store for the next shift.
Assist with front desk, guest check-in, product replenishment, labeling, stickering, restocking, inventory tasks, side work, and other assigned non-supervisory duties.
Fulfill pick-up and kiosk orders accurately and promptly, verify orders before release, and communicate delays or discrepancies to Retail Management.
Collaborate with Budtenders, Lead Sales Associates, Inventory, Retail Management, and Shift Supervisors; support teammates during busy periods and communicate operational concerns promptly.
Contribute to a positive, respectful, and inclusive work environment; ask questions when procedures are unclear; and take accountability for mistakes.
Use Company-approved technology and systems for sales, inventory, training, and other responsibilities; review AI-generated information for accuracy and never enter confidential or regulated information into AI tools unless authorized.
Adapt to procedural, operational, product, and technology changes and follow direction from Retail Management and Shift Supervisors.