Cannabis Budtender - Full Time - Nights and Weekends

Bud's Goods + Provisions•Abington, MA

6d•$18 - $20•Onsite

About The Position

The Budtender is a guest-facing, non-supervisory role focused on providing a welcoming, knowledgeable, hospitality-driven retail experience. The position helps guests navigate cannabis products, answers product questions, completes accurate and compliant transactions, and helps maintain an organized, efficient, and inviting store environment. Budtenders are responsible for verifying information, maintaining transaction accuracy, protecting cannabis products and cash, and following Company procedures and applicable cannabis regulations. The role involves continual learning about cannabis products, brands, the store menu, technology, and industry changes. Budtenders use Company-approved systems and, when appropriate, AI tools to support learning and productivity, while reviewing AI-generated information and protecting confidential or regulated information. The position operates primarily on a fast-paced, high-volume retail sales floor with frequent interaction with guests, cannabis products, cash, technology systems, and teammates. It is non-supervisory and eligible to receive tips in accordance with applicable law and Company policy. The schedule is flexible based on business needs and includes mornings, evenings, nights, weekends, and holidays.

Requirements

High school diploma or equivalent.
One or more years of work experience.
Strong communication and interpersonal skills.
At least 21 years of age.
Must pass all required background checks.
Must remain eligible for state-required cannabis industry badging.
Must maintain required licenses, certifications, and trainings.
Must comply with Company policies and applicable cannabis regulations.
Must be available for a flexible schedule based on business needs, including mornings, evenings, nights, weekends, and holidays.
Must be able to work successfully in a fast-paced retail environment.
Able to stand and move throughout the store for extended periods, including shifts of up to 10 hours.
Able to lift and move up to 50 lbs.
Able to bend, reach, crouch, and move safely throughout the facility.
Able to perform repetitive point-of-sale, cash-handling, and inventory-related tasks.
Able to work outside in varying weather conditions when required.

Nice To Haves

Retail, hospitality, or other customer-facing experience.
Cannabis industry experience.
Cash-handling experience.
Experience using point-of-sale systems or other retail technology.
Multilingual skills.

Responsibilities

Welcome guests and guide them through the retail experience and available cannabis products.
Listen to guest needs and preferences, provide appropriate product information, and create positive interactions that build trust, loyalty, and repeat business.
Maintain working knowledge of products, brands, promotions, product categories, cannabinoids, consumption methods, storage requirements, and other approved information.
Participate in Company-required product education and training, and communicate cannabis information responsibly without providing medical advice or making unapproved claims.
Accurately and efficiently process transactions through the Company's point-of-sale system.
Dispense cannabis products in accordance with Company procedures and applicable regulations.
Handle an assigned cash till when applicable, make change accurately, verify cash and transaction records, and report discrepancies promptly to Retail Management.
Follow Company policies, Standard Operating Procedures, cannabis regulations, age-verification and identification requirements, security procedures, and emergency procedures.
Help prevent sales to minors, theft, and diversion; maintain awareness of cannabis products and assigned inventory; and report compliance, security, or safety concerns.
Maintain guest privacy and confidentiality and safety awareness throughout each shift.
Maintain a clean, organized, and guest-ready sales floor; support opening and closing procedures; and help prepare the store for the next shift.
Assist with front desk, guest check-in, product replenishment, labeling, stickering, restocking, inventory tasks, side work, and other assigned non-supervisory duties.
Maintain accurate and timely pickup and kiosk order fulfillment, verify orders before release, and communicate delays, issues, or discrepancies to Retail Management.
Work collaboratively with Budtenders, Lead Sales Associates, Inventory, Retail Management, and Shift Supervisors; support teammates during busy periods and promptly communicate operational concerns.
Follow direction, ask questions when procedures are unclear, take accountability for mistakes, and contribute to a positive, respectful, and inclusive work environment.
Use Company-approved technology and systems accurately for sales, inventory, training, and other assigned responsibilities.
Use approved AI tools appropriately to support learning, organization, and productivity; verify AI-generated information and do not enter confidential or regulated information unless authorized.
Adapt to new products, procedures, technology, systems, and AI tools as they are introduced.