Cannabis Budtender - Full Time - Nights and Weekends

Bud•Abington, MA

About The Position

The Budtender is a guest-facing, non-supervisory role responsible for providing a welcoming, knowledgeable, hospitality-driven retail experience and completing accurate, compliant cannabis transactions. The role involves helping guests understand available products, answering questions, maintaining product knowledge, processing sales, and supporting an organized and inviting store environment. Budtenders are responsible for verifying information, maintaining transaction accuracy, protecting cannabis products and cash, and following Company procedures and applicable regulations. They are expected to keep learning about cannabis, products, menus, technology, and systems. The position works primarily on a retail sales floor in a fast-paced, high-volume cannabis environment, with frequent interaction with guests, cannabis products, cash, technology systems, and team members. The role may include assigned fulfillment, inventory, opening and closing, and other store-operational duties. It is non-supervisory and eligible to receive tips in accordance with applicable law and Company policy. Strict adherence to Company policies, Standard Operating Procedures, and applicable cannabis regulations is required.

Requirements

High school diploma or equivalent.
At least one year of work experience.
Strong communication and interpersonal skills.
Genuine interest in hospitality and creating an exceptional guest experience.
Strong interest in cannabis products and continued product education.
Ability to connect with a diverse guest population.
Strong attention to detail and transaction accuracy.
Reliable cash-handling and basic mathematical skills.
Ability to remain calm, professional, and effective under pressure in a fast-paced environment.
Personal accountability and willingness to learn from mistakes.
Ability to prioritize tasks and remain productive in a fast-paced environment.
Collaborative, team-oriented mindset and ability to follow policies, procedures, and management direction.
Comfort learning and using point-of-sale systems and other Company technology; curiosity and adaptability when learning new tools and systems.
Must be at least 21 years of age.
Must pass required background checks and remain eligible for state-required cannabis industry badging.
Must maintain required licenses, certifications, and trainings and comply with Company policies and applicable cannabis regulations.
Must be available for a flexible schedule based on business needs, including mornings, evenings, nights, weekends, and holidays.
Must be able to work successfully in a fast-paced retail environment.
Able to stand and move throughout the store for extended periods, including shifts of up to 10 hours.
Able to lift and move up to 50 lbs.
Able to bend, reach, crouch, and move safely throughout the facility.
Able to perform repetitive point-of-sale, cash-handling, and inventory-related tasks.
Able to work outside in varying weather conditions when required.

Nice To Haves

Retail, hospitality, or other customer-facing experience.
Cannabis industry experience.
Cash-handling experience.
Experience using point-of-sale systems or other retail technology.
Multilingual skills.

Responsibilities

Welcome guests professionally and guide them through the retail experience and available cannabis products.
Listen to guest needs and preferences and provide appropriate, Company-approved product information without giving medical advice or making unapproved claims.
Maintain working knowledge of products, brands, promotions, product categories, cannabinoids, consumption methods, and storage requirements.
Complete guest transactions accurately and efficiently using the Company point-of-sale system.
Dispense cannabis and cannabis products in accordance with Company procedures and applicable regulations.
Handle an assigned cash till when applicable, make change accurately, follow cash-handling procedures, and report discrepancies promptly.
Follow age-verification, identification, security, safety, privacy, and other compliance requirements; help prevent sales to minors, theft, and diversion.
Maintain awareness of cannabis products and assigned inventory and report compliance, security, safety, or operational concerns to Retail Management.
Keep the sales floor clean, organized, and guest-ready; support opening and closing procedures and prepare the store for the next shift.
Assist with guest check-in, front desk responsibilities, monitoring product levels, replenishment communication, labeling, stickering, restocking, inventory tasks, side work, and other assigned duties.
Maintain accurate and timely pick-up and kiosk order fulfillment, verify orders before release, and report fulfillment issues or delays.
Collaborate with Budtenders, Lead Sales Associates, Inventory, Retail Management, and Shift Supervisors; follow direction and support teammates during busy periods.
Participate in Company-required product education and training and stay informed about new products, brands, and promotions.
Use Company-approved technology, systems, and AI tools responsibly; verify AI-generated information and do not enter confidential or regulated information into AI tools unless authorized.
Adapt to procedural, operational, product, and technology changes and contribute to a respectful, inclusive, and positive team environment.