Candidate Care Specialist - Talent Acquisition (Bilingual Spanish)

Simplot • Boise, ID

22h • Onsite

About The Position

The Candidate Care Specialist supports candidates throughout the hiring and onboarding process, providing personalized guidance to those identified by Talent Partners as needing additional help. The role focuses on helping candidates navigate recruiting technology, complete pre-employment requirements and onboarding tasks, understand instructions, and work through questions or barriers. The specialist communicates with candidates in English and Spanish and helps ensure next steps are clear and accessible.

Based at Simplot Headquarters in downtown Boise, Idaho, this position works on-site five days per week. The specialist collaborates with the Talent Acquisition team, Talent Partners, Hiring Managers, the TA Adjudicator, and external vendors. The role also provides recruiting and onboarding administrative support, including data entry, document handling, invoicing, tracking, and reporting. Travel is less than 10%.

Requirements

• High school diploma or GED, along with 3 or more years of related experience and/or training.
• Professional Spanish speaking and writing proficiency.
• Strong customer-service mindset and a genuine desire to help others have a positive experience.
• Clear, confident communication skills and the ability to explain information in an easy-to-understand way.
• Strong organization and follow-through, with the ability to manage multiple candidates, tasks, and deadlines.
• Ability to work independently and take initiative in a fast-paced, high-volume environment.
• Patience and empathy when helping people navigate unfamiliar processes or technology.
• Collaborative and adaptable approach, with willingness to provide support where needed.

Nice To Haves

• Previous experience in recruiting, Talent Acquisition, HR, onboarding, candidate support, or a related field.

Responsibilities

• Serve as a dedicated point of contact for candidates identified by Talent Partners as needing additional hiring or onboarding support.
• Provide timely, proactive, personalized guidance throughout recruiting and onboarding, particularly for pre-employment requirements and onboarding tasks.
• Help candidates navigate recruiting technology, complete required steps, understand instructions, and work through questions or barriers.
• Communicate with candidates in English and Spanish to make information and next steps clear.
• Support Talent Partners with interview coordination, background checks, candidate travel arrangements, and other recruiting activities.
• Partner with Talent Partners, Hiring Managers, the TA Adjudicator, and external vendors to keep hiring and onboarding activities moving forward.
• Track candidate progress and follow up proactively on outstanding requirements to help prevent delays.
• Provide recruiting and onboarding administrative support, including data entry, document handling, invoicing, tracking, and reporting.
• Help create a positive candidate experience through care, professionalism, and responsiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED