About The Position

The Candidate Care Specialist supports candidates throughout the hiring and onboarding process, providing a welcoming, supportive, and seamless experience. Working closely with the Talent Acquisition team, this person offers personalized guidance to candidates who need additional help navigating recruiting technology, completing pre-employment requirements, or understanding hiring and onboarding steps. The position is based at Simplot Headquarters in downtown Boise, Idaho, and is on-site five days per week. Professional Spanish speaking and writing skills are required to support Spanish-speaking candidates.

Requirements

  • High school diploma or GED, along with 3 or more years of related experience and/or training.
  • Professional Spanish speaking and writing proficiency.
  • Strong customer-service mindset and a genuine desire to help others have a positive experience.
  • Clear, confident communication skills and ability to explain information clearly.
  • Strong organization and follow-through, with ability to manage multiple candidates, tasks, and deadlines.
  • Comfort working independently and taking initiative in a fast-paced, high-volume environment.
  • Patience and empathy when helping people navigate unfamiliar processes or technology.
  • Collaborative, adaptable approach and willingness to provide support where needed.

Nice To Haves

  • Previous experience in recruiting, Talent Acquisition, HR, onboarding, candidate support, or a related field.

Responsibilities

  • Serve as a dedicated point of contact for candidates identified by Talent Partners as needing additional hiring or onboarding support.
  • Provide timely, proactive, personalized guidance throughout recruiting and onboarding, especially for pre-employment requirements and onboarding tasks.
  • Help candidates navigate recruiting technology, complete required steps, understand instructions, and address questions or barriers.
  • Communicate with candidates in English and Spanish to make information and next steps clear.
  • Support Talent Partners with interview coordination, background checks, candidate travel arrangements, and other recruiting activities.
  • Partner with Talent Partners, Hiring Managers, the TA Adjudicator, and external vendors to keep hiring and onboarding activities moving forward.
  • Track candidate progress and follow up on outstanding requirements to help prevent delays.
  • Provide recruiting and onboarding administrative support, including data entry, document handling, invoicing, tracking, and reporting.
  • Help create a positive candidate experience that reflects the Talent Acquisition team's care, professionalism, and responsiveness.
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