Cancer Prevention Care Coordinator (Medical Assistant)

CommUnityCare Health Centers•Austin, TX

1d•Hybrid

About The Position

The Cancer Prevention Care Coordinator (Medical Assistant) supports a cancer prevention program funded by the Cancer Prevention Research Institute of Texas (CPRIT), intended to increase colorectal cancer-screening rates among the CommUnityCare patient population. In collaboration with patients, their families as defined by the patient, and staff across disciplines and departments, this role coordinates program-related care. The position is hybrid after 90 days and is funded by a three-year grant. It will be a co-hire with the University of Texas at Austin Dell Medical School. The coordinator prepares and mails colorectal cancer screening kits to eligible patients, routes patient notifications and laboratory results to appropriate recipients, supports data entry and database management, and helps maintain accurate patient records. The role also works with care teams, patient navigators, and the Dell Medical School project team to support grant objectives, connect patients with appropriate resources, and contribute to quality improvement and continuity of care. The coordinator participates in clinic huddles and meetings, completes care documentation, and ensures assigned work complies with applicable regulatory, accreditation, and organizational standards.

Requirements

High school graduation or equivalent.
At least 2 years of administrative experience in a healthcare setting.
Strong relationship-building and customer-service skills.
Ability to report and document assessment data.
Strong problem-solving skills to better serve patients and staff.
Strong attention to detail and accuracy.
Excellent verbal and written communication skills.
Demonstrated knowledge of the four steps in the systematic process: assessment, planning, implementation, and evaluation.
Demonstrated success in obtaining patient history using a structured assessment tool.
Ability to identify common actual and potential social needs of patients.
Familiarity with tools, technology, and systems commonly used in healthcare environments, including personal computers, spreadsheets, word processing, patient record systems, and EMR systems.

Nice To Haves

Medical Assistant Diploma.
Completion of a medical assistant externship.
Medical Assistant Certification.

Responsibilities

Prepare materials and assemble packets for mailing colorectal cancer screening kits to eligible patients.
Receive patient notifications and external laboratory results, and direct information to the appropriate destination, such as the patient, provider, or database.
Complete data entry and assist the analyst with database management.
Update CommUnityCare patient records when appropriate and locate outside records.
Serve as a resource for internal and external questions about the program and communicate with the University of Texas at Austin Dell Medical School project team.
Collaborate with the Patient Navigator to meet CPRIT Research Grant objectives and meet regularly with the Dell Medical School Program Coordinator.
Participate in identifying patient needs for referrals to resources that support continuity of care.
Perform other duties related to the CPRIT Research Grant in collaboration with the University of Texas at Austin Dell Medical School.
Complete direct and indirect care documentation in a timely manner and keep patient records current and complete.
Attend patient-care and clinic huddles, meetings, patient conferences, and planning sessions to share information about colorectal cancer screening status.
Participate in quality strategies to evaluate compliance with evidence-based guidelines and standards and identify opportunities to improve patient outcomes.
Ensure patient-care tasks, administrative processes, and related duties comply with regulatory and accreditation standards, including The Joint Commission standards and CommUnityCare policies and procedures.
Develop and maintain favorable internal relationships and partnerships with coworkers, clinical managers, clinical support staff, providers, and business office staff.
Interact respectfully and collaboratively with patients and their families, fostering favorable relationships.
Collaborate with all members of the care team to provide patient-centered care.
Collaborate and communicate with the University of Texas Dell Medical School Department of Medicine Program Coordinator.