Medical Assistant - Cancer Center

Yale New Haven Health•Waterford, CT

About The Position

Provides clinical and operational support to facilitate patient care and efficient patient flow in the Cancer Center. Supports administrative, nursing, and medical staff by coordinating patient care activities and providing direct patient support. Promotes quality patient care and maintains a safe, professional working environment. Employees are expected to understand and support the organization’s vision, mission, and values of integrity, patient-centeredness, respect, accountability, and compassion.

Requirements

High school diploma or GED.
Enrollment in or completion of an accredited medical assistant training program.
Knowledge of general medical terminology.
BLS certification.
Computer experience and good computer skills.
Must be highly organized and self-motivated, with excellent interpersonal and communication skills.
Must be able to take direction from several individuals, evaluate and prioritize duties, and work responsibly and independently.
Current medical assistant certification or completion of certification within one year of hire.

Nice To Haves

One to two years of related experience as a Medical Assistant in a clinic setting.
Phlebotomy skills.
Medical assistant certification from the American Association of Medical Assistants or National Healthcareer Association.

Responsibilities

Greets patients and escorts them to examination or treatment rooms.
Measures and records vital signs, including temperature, pulse, respirations, blood pressure, height, weight, and BMI; updates medical history and medication records.
Prepares patients, equipment, and rooms for procedures and assists with procedures; reports changes or problems in patient status to a physician, nurse, or manager.
Collects and labels specimens, delivers them to the laboratory, and picks up chemotherapy drugs from the pharmacy and blood products from the blood bank.
Documents medical instructions, treatments, prescriptions, telephone calls, and other information in the electronic medical record, including date and signature.
Serves as a resource to unit staff on protocol requirements and sequencing for laboratory tests and X-ray procedures; delivers and returns diagnostic films.
Enters incoming and outgoing laboratory work and results, records in-house laboratory results, and maintains current laboratory reports in the electronic medical record.
Escorts patients to and from examination and treatment areas and restrooms; assists with urinals, bedpans, or incontinence pads; stays with confused or disoriented patients.
Maintains equipment and cleans and disinfects equipment and examination rooms according to policy; reports equipment defects or damage to Engineering.
Maintains inventory in examination rooms, the laboratory, and other clinical areas; orders, enters appropriate charges for, and stores office, medical, and radiation oncology supplies.
Responds to patient telephone calls with information and instructions as necessary or as ordered by a physician; assists with scheduling and confirming appointments and other clerical duties.
Adapts assignments and work schedules to meet the Cancer Center’s changing staffing needs.
Responds to life-saving situations in accordance with nursing standards and clinical policies and procedures.
Meets performance expectations for customer service, teamwork, resource utilization, and staff and self-development.
Performs other duties as assigned or directed to support smooth departmental operations.