Medical Assistant Cancer Center

Banner Health•Tucson, AZ

2d•Onsite

About The Position

The Medical Assistant Cancer Center position assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. The role uses specialized knowledge, judgment, and skills to support an excellent patient experience in an outpatient infusion setting caring for oncology patients. Duties include safely administering injections, patient intake, taking vital signs, cleaning infusion chairs, clerical support, transporting patients within the building, and peripheral blood draws. The position is based primarily at Banner - University Medical Center Tucson, with possible floating to the Orange Grove Infusion site. It is a full-time, 40-hour-per-week position scheduled Monday through Friday between 8:00 a.m. and 5:30 p.m., with one weekend shift per month. Saturday hours are 8:00 a.m. to 2:00 p.m.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification is required; accepted examples include RMA with current AMT membership, CMA with current AAMA membership, CCMA with current NHA membership (test administered after 7/1/2017 only), or NCMA with current NCCT membership.
BLS certification is required.
Strong computer skills, including ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by collecting and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report signs of changes in patient condition to clinicians.
Assist providers with examinations and minor in-office procedures, including vital signs, phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed and use universal precautions and personal protective equipment.
Prioritize patient flow through the clinical process.
Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests.
Communicate test results to patients and support clinicians in providing optimal patient care; administer medications in accordance with established procedures or direction.
Provide clerical support for patient notifications and documentation, maintain complete medical records, and submit accurate billing information promptly.
Maintain a clean and functional environment by cleaning and disinfecting equipment, instruments, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate repairs as needed.
Order supplies as directed and stock patient-care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and support a service-oriented team environment.
Complete required onboarding and orientation activities, including simulation training as needed or directed.
Work under the direct supervision of providers and interact with staff, physicians, patients, families, external contacts, and physician offices to support patient care and clarify or communicate information.
Safely administer injections and perform patient intake, vital signs, chair cleaning, clerical tasks, patient transportation within the building, and peripheral blood draws.