Medical Assistant - Saint Francis Cancer Center

Saint Francis Health System

4d•Onsite

About The Position

The Medical Assistant supports providers at the Saint Francis Cancer Center Physician Clinic by assisting with examinations, diagnostic procedures, treatments, care coordination, and other ancillary services. The role contributes to effective delivery of patient care and patient satisfaction, and may use advanced or specialized clinical knowledge to address patient needs. The Medical Assistant greets patients, gathers and documents patient information, supports clinical procedures, maintains medical records, coordinates appointments and referrals, and uses the electronic medical record and other computer applications. The role also provides patient education as directed, participates in quality and safety activities, helps maintain supplies, and follows applicable health system, OSHA, and HIPAA policies and procedures. This is a full-time, safety-sensitive position at the Saint Francis Cancer Center Physician Clinic - Yale Campus in Tulsa, Oklahoma.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or 1 year of related clinical patient care experience within the last 5 years in lieu of the program; the experience pathway is preferred.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multitask role effectively.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last 5 years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, chief complaint, vital signs, weight, medications, and social history; verify symptoms and interventions in the medical record.
Record services and diagnoses on encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and x-rays, according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care through patient telephone messages, appointment scheduling, prescription refill communications, and related tasks according to established protocols.
Use the EMR and other computer applications according to policies and procedures.
Track ordered or pending tests, procedures, and referrals according to protocol.
Administer medications orally and by intramuscular injection as directed by physician order.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Promote patient wellness by providing education as directed by the provider.
Use advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Maintain patient satisfaction and participate as an engaged team member.