Campus Lead

JLL•Mountain View, CA
•$126,200 - $166,360•Onsite

About The Position

The Campus Lead is responsible for the end-to-end operational success of a specific campus location. The role manages a smaller portfolio of buildings and a focused team, ensuring operational excellence while preparing for broader regional leadership. As the primary point of contact for campus stakeholders, the Campus Lead transitions day-to-day management into scalable, optimized business practices. The role oversees campus services and emergency response, maintains transparent and solution-oriented client communications, and directly manages and mentors the campus team. It translates organizational plans into actionable campus priorities, develops strategic approaches to fiscal and inventory planning, partners with the Space Team and other departments, and identifies opportunities to improve workflows and optimize campus operations.

Requirements

  • Minimum of 7 years of progressively responsible experience managing the design and construction of multiple projects across a broad geography in a remote and virtual environment.
  • Experience leading and running numerous projects simultaneously.
  • Working knowledge of accounting, financial reporting, budgeting, scheduling, and processes related to corporate real estate.
  • 2–3 years of experience leading a team, preferably in an operational or project-based environment.
  • Ability to manage stakeholder expectations and lead cross-functional partnerships clearly.
  • Proactive, solution-oriented approach and desire to develop from tactical execution toward strategic leadership.
  • Initiative, ability to multitask, and ability to work both independently and as part of a team.
  • Ability to maintain confidentiality, exercise judgment, and work with minimal supervision.
  • Strong verbal and written interpersonal and communication skills, including communicating with architects, contractors, client representatives, and team members.
  • Ability to adapt and prioritize to meet deadlines in a fast-paced environment.
  • Responsiveness, accountability, and ability to respond quickly to stakeholders.

Nice To Haves

  • Bachelor’s degree from an accredited institution in Architecture, Engineering, Construction Management, or Project Management preferred.
  • Focus on sustainability programs.
  • PMP Certification, LEED Accreditation, or another specialty accreditation.

Responsibilities

  • Oversee campus-specific daily services, ensuring high-quality delivery and adherence to organizational standards.
  • Lead campus emergency response and implement proactive recovery plans.
  • Maintain consistent, transparent, solution-oriented communication with clients about project outcomes, including bad news.
  • Directly manage and mentor the campus-focused team, fostering accountability and professional development.
  • Translate organizational plans into actionable steps for the campus team and explain how the work supports the broader mission.
  • Use spend trends to forecast strategically, optimize inventory budgets, and mitigate financial risk.
  • Collaborate with the Space Team and other departments to drive campus-wide improvements.
  • Identify and refine business workflows to shift from maintenance-focused work to proactive optimization.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
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