Campus Executive Director

Benchmark Senior Living•Redding, CT

1d•Onsite

About The Position

Benchmark Senior Living is hiring a Campus Executive Director to lead Meadow Ridge, a Life Plan Community (CCRC) in Redding, Connecticut. The Director is the senior executive for the campus’s independent living, assisted living, memory care, sub-acute rehabilitation, and skilled nursing services. The role shapes campus strategy, protects financial health, and supports a positive experience for residents and associates. Meadow Ridge is described as Connecticut’s largest retirement community. Its 136-acre hilltop campus includes 302 independent living apartment homes and the Ridge Crest Health Center, which provides assisted living, memory care, sub-acute rehabilitation, and skilled nursing. The community welcomed its first residents in 2001; Benchmark became part owner and operator in 2021. Meadow Ridge was named in the 2026 U.S. News & World Report Best Senior Living rankings. The Campus Executive Director sets strategic priorities and measurable goals, leads the executive team, champions resident rights and quality of life, and maintains a visible presence with residents, families, and associates. The Director owns campus financial performance and long-term sustainability; works with sales and marketing leadership on occupancy, census, and revenue; and guides long-range planning, capital investment, and major renovation or construction projects. The role reports to the Board and ownership groups and represents the campus with healthcare partners, regulators, and community leaders. It also provides executive oversight of regulatory readiness, licensure, quality, risk management, and emergency preparedness across all service lines. The position calls for senior leadership experience in senior living, a CCRC/Life Plan Community, healthcare, or hospitality; experience leading a complex, multi-service organization with significant financial responsibility; and strong financial, strategic planning, communication, and relationship-building skills. A bachelor’s degree in a related field is required, and a master’s degree is preferred. Prior experience as an Executive Director, Campus Executive Director, COO, CEO, or similar is strongly preferred.

Requirements

Bachelor’s degree in business administration, healthcare administration, hospitality, gerontology, or a related field.
Track record of senior leadership in senior living, CCRC/Life Plan Communities, healthcare, or hospitality.
Experience leading a complex organization with multiple service lines, significant financial responsibility, and a diverse leadership team.
Strong financial acumen, including comfort interpreting budgets, forecasts, occupancy and census data, and operating metrics.
Skill in strategic planning, capital planning, and organizational development.
Excellent communication, presentation, and relationship-building skills with residents, families, Board members, and community leaders.
Sound judgment, high emotional intelligence, integrity, and discretion in high-stakes situations.
Working knowledge of Microsoft Office, Yardi, UKG (Ulti), and Kronos.

Nice To Haves

Master’s degree.
Prior experience as an Executive Director, Campus Executive Director, COO, CEO, or similar.

Responsibilities

Set the campus vision and strategic priorities and translate them into measurable goals.
Lead the executive team and develop future campus leaders.
Build a culture of accountability, collaboration, and service.
Champion resident rights, choice, dignity, and quality of life across the continuum of care.
Maintain a visible presence with residents, families, and associates.
Support a seamless resident experience as needs change over time.
Own campus financial performance and long-term sustainability, including operating and capital budgets.
Partner with sales and marketing leadership on occupancy, census, and revenue strategies across levels of living.
Identify ways to grow revenue, improve margins, and make effective use of campus assets.
Guide long-range planning, capital investment, and major renovation or construction projects.
Report transparently and provide a clear point of view to the Board and ownership groups.
Represent the campus with physicians, healthcare partners, regulators, and community leaders, and build relationships that strengthen its reputation.
Maintain executive oversight of regulatory readiness, licensure, quality, risk management, and emergency preparedness across every service line.