Campground Services Attendant - Yellowstone National Park

Internal Career Site • Yellowstone National Park, WY

14h • Onsite

About The Position

The Campground Services Attendant supports day-to-day campground operations at Yellowstone National Park by maintaining clean, sanitary facilities and assisting guests with information about the campground, park, and company. The role involves spending approximately 80% or more of the workday deep-cleaning restrooms and showers, along with other custodial, service, cashier, and inventory duties. This is a seasonal position running from April 2027 to October 2027, paying $15.70 per hour.

Requirements

• Strong communication skills and the ability to listen and evaluate.
• Problem-solving skills, including the ability to evaluate challenges and select a course of action.
• Ability to work with minimal supervision.
• Ability to learn technical aspects of a point-of-sale computer register.
• Ability to learn quickly and follow instructions accurately.
• Ability to prioritize tasks and complete them efficiently.
• Knowledge of cleaning and sanitizing chemicals, their usage, and chemical safety.
• Ability to interact with diverse people and situations.
• Knowledge of the Yellowstone area, facilities, activities, features, and local services.
• Knowledge of company policies and procedures.
• Flexibility and openness to changes in procedures.
• Ability to lift up to 40 pounds and perform walking, bending, lifting, stretching, reaching, shoveling, and scrubbing during shifts of up to 8 hours.
• Ability to move boxes of firewood and bags of ice outward and above shoulder height, up to 5 feet 6 inches, for extended periods.
• Ability to work with required chemicals.

Responsibilities

• Clean, maintain, disinfect, and stock the facility, including public showers, laundry areas, and restrooms.
• Perform custodial and groundskeeping duties, control litter, and empty and maintain trash and recycling areas.
• Provide professional and courteous guest service.
• Resolve guest problems by understanding guests’ viewpoints and taking necessary steps to achieve a satisfactory outcome.
• Perform cashier duties, maintain and secure a proper bank, handle money accurately, and prepare accurate remits.
• Assist with site registration by answering questions and presenting the “bear speech.”
• Monitor supply needs and identify maintenance problems.
• Wash, dry, and fold towels, washcloths, and mats.
• Handle and stock firewood and/or ice inventories daily and maintain accurate firewood inventories.
• Sweep, mop, vacuum, and dust as needed.
• Help ensure a safe and enjoyable environment for guests and employees.
• Alert the Manager and Lead Attendant to guest or camper service problems or concerns.
• Maintain daily shift communication logs.
• Familiarize guests with the campground, basic rules, and local services.
• Maintain knowledge of park facilities, locations, site types, operating hours, and activities to answer questions and provide accurate information.

Benefits

• Free Yellowstone and Grand Teton National Park pass.
• Employee Recreation Program, including recreation centers, athletics, gear rentals, seminars, van trips, and hiking.
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Retail, lodging, and travel discounts.
• $350 referral bonus program.
• Competitive benefit programs and services for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed