Camp Sales Coordinator

IMG Academy•Bradenton, FL

About The Position

The Camp Sales Coordinator builds relationships with clients and sells IMG Academy’s camp offerings. The role prospects potential customers, primarily people who have expressed interest in IMG Academy through partner websites, the academy’s website, or email campaigns. The coordinator educates customers about camp programs, assesses their needs, and recommends suitable options to support a positive customer experience. The role also hosts prospective customers on campus and supports other advisors with tours, group visits, and occasional language translations. The coordinator works collaboratively with the advisor team and campus departments to ensure a smooth transition from sale to participation.

Requirements

  • Marketing, sports marketing, sports management, or a related business major.
  • One to three years of relevant experience.
  • At least one year of sales experience.
  • General knowledge of sports and athletics.
  • Experience with high-volume cold calling, following up on leads, and generating pipelines.
  • Experience with Microsoft Office.
  • Desire to work collaboratively with colleagues.
  • Excellent written and verbal communication skills.
  • Attention to detail.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Background check and drug test required upon offer.

Nice To Haves

  • Bilingual.

Responsibilities

  • Prospect potential camp customers through daily calls, email, and other outreach strategies, typically making 50 phone calls per day.
  • Focus prospecting on leads that have expressed interest in IMG Academy offerings.
  • Demonstrate technical selling skills and knowledge of camp programs.
  • Maintain an accurate pipeline of prospective and enrolled business.
  • Use CRM software to track the pipeline, sales, scheduled follow-ups, and pertinent customer notes.
  • Educate customers about camp program terminology, features, and benefits.
  • Host prospective customers on campus to introduce them to camp programs.
  • Provide coverage and support for other advisors, including tours for prospective families, teams, and groups, and occasional language translations.
  • Maintain thorough knowledge of the IMG Academy campus.
  • Determine customer needs and expectations and make recommendations to maximize the customer experience.
  • Manage time effectively, meet personal and company goals, and work effectively with the advisor team.
  • Attend regular Sport Advisor team meetings and support peers as needed.
  • Maintain close relationships with related campus departments to ensure proper client transition from sale to participation.
  • Adhere to company policies, procedures, and business ethics codes.
  • Perform other duties as assigned.
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