Call Center Support Tech-1
About The Position
The Call Center Support Tech is primarily responsible for answering phone calls from 5PM to 10PM. In answering these calls, the individual will provide answers to common question and provide basic troubleshooting as needed. The individual is expected to be able to speak English clearly and maintain a polite demeanor. The individual will generally work the same 2-3 shifts every week. A quiet isolated workspace is required. Phone calls will be recorded for training and quality assurance. Campbellsville University is a comprehensive, Christian institution that offers non-credit technical programs, along with certificates, associates, undergraduate and graduate programs. The university is dedicated to academic excellence solidly grounded in the liberal arts that fosters personal growth, integrity and professional preparation within a caring environment. The university prepares students as Christian servant leaders for life-long learning, continued scholarship by linking discovery research to knowledge at the doctoral level, and active participation in a diverse, global society.
Requirements
- Ability to speak English clearly
- Ability to maintain a polite demeanor
- A quiet isolated workspace is required
Responsibilities
- Answering phone calls from 5PM to 10PM
- Providing answers to common questions
- Providing basic troubleshooting as needed
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
