Call Center Scheduler - Family Medicine - Full Time - Days - 8hr San Dimas

Emanate Health Foothill Presbyterian Hospital • San Dimas, CA

24d

About The Position

The Call Center Scheduler provides appointment scheduling at the appropriate clinics. The position also provides documentation support, enhances communications, and performs other support activities to help maintain coordination of patient care.

Requirements

• At least one year of experience with a multi-line telephone system.
• Customer service skills for responding appropriately to patients, families, physicians, and agency staff.
• Ability to transcribe and relay accurate messages in a timely manner.
• Knowledge of grammar usage, punctuation, and style.
• Computer skills.
• Excellent customer service skills.

Nice To Haves

• High school diploma or equivalent preferred.
• Bilingual in Spanish preferred.
• Clinic experience preferred.
• Medical terminology preferred.

Responsibilities

• Schedule appointments at the appropriate clinics.
• Provide documentation support.
• Enhance communications and perform other support activities to maintain coordination of patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED