Call Center Scheduler - Family Medicine - Full Time - Days - 8hr San Dimas

Emanate Health • San Dimas, CA

25d • $23 - $35

About The Position

The Call Center Scheduler provides appointment scheduling at appropriate clinics. The position also provides documentation support, enhances communications, and performs other support activities to help coordinate patient care.

Requirements

• At least one year of experience with a multi-line telephone system.
• Customer service skills for responding appropriately to patients, families, physicians, and agency staff.
• Ability to transcribe and relay accurate messages in a timely manner.
• Knowledge of grammar, punctuation, and style.
• Computer skills.
• Excellent customer service skills.

Nice To Haves

• High school diploma or equivalent preferred.
• Bilingual in Spanish preferred.
• Clinic experience preferred.
• Medical terminology preferred.

Responsibilities

• Schedule appointments at appropriate clinics.
• Provide documentation support and enhance communications.
• Perform other support activities to maintain coordination of patient care.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED