Call Center Sales Representative

Russell Cellular•Springfield, MO

About The Position

Russell Cellular is hiring a Call Center Sales Representative to provide wireless sales and customer service to Verizon Business or Consumer customers. The role makes outbound calls to new and existing customers, identifies their needs, and recommends and explains relevant Verizon products and services. The representative maintains accurate CRM records, works to meet or exceed sales goals, and delivers outstanding customer service. The position includes three weeks of paid training and continued support.

Requirements

  • Strong communication and relationship-building skills.
  • A sales-driven and goal-oriented mindset.
  • Basic computer and typing skills.
  • Ability to identify opportunities and close sales.

Nice To Haves

  • One or more years of sales, customer service, or call center experience is preferred.

Responsibilities

  • Make outbound calls to new and existing Verizon Business or Consumer customers.
  • Identify customer needs and recommend solutions.
  • Educate customers on Verizon products and services.
  • Maintain accurate CRM records.
  • Meet or exceed sales goals.
  • Deliver outstanding customer service.

Benefits

  • Starting pay of $15 per hour plus uncapped commission.
  • Three weeks of paid training with continued support.
  • Health, dental, vision, and life insurance.
  • 401(k) with company match.
  • Same-day pay options.
  • Verizon discounts, sales incentives, and contests.
  • Growth and advancement opportunities.
  • Strong company culture and community involvement.
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