Call Center Representative
About The Position
Alliance Health System is hiring a Call Center Representative in its Marketing department. The role is listed as full-time and based at the Matawan headquarters; the description also identifies it as hybrid in Matawan, New Jersey. The position reports to the Call Center Manager. Alliance provides operational, administrative, technology, recruiting, marketing, human resources, and business support to healthcare organizations and providers. Its culture emphasizes collaboration, accountability, innovation, and continuous improvement. The representative should be able to understand customer requirements from the start of a communication, build rapport, and contribute effectively as part of a high-energy team. The description highlights relationship-building and an interest in developing a career in that area. Salesforce experience and healthcare experience are preferred but not required, and bilingual ability is preferred. Employment is contingent on successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.
Requirements
- Ability to understand customer requirements at the onset of communication
- Ability to multitask, prioritize, and manage time effectively
- Effective communication skills; naturally articulate and able to build rapport
- Passion for developing a career in building relationships
- High energy and ability to work as a team player
Nice To Haves
- Experience in Salesforce (preferred, not required)
- Bilingual ability (preferred)
- Experience in healthcare (preferred, not required)
Benefits
- Collaborative environment fostering continued growth in a multidisciplinary approach to medicine
- Very competitive salary and runway for professional growth
- Medical, dental, and vision insurance
- Accrued paid time off and sick time
- Six paid company holidays
- Retirement savings account with a percentage-based company match
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
