Call Center Sales Representative

BathWorks Michigan•Grand Rapids, MI

9h•$50,000 - $70,000•Onsite

About The Position

BathWorks of Michigan is hiring a Call Center Sales Representative to connect with homeowners who have expressed interest in a Jacuzzi bath remodel. The role involves following up on leads, guiding potential customers through the next steps, scheduling design consultations, and helping maintain the sales pipeline. The company describes the opportunity as performance-driven, with an hourly base and uncapped bonus potential. Typical annual earnings are stated as $50,000–$70,000. The position is full-time and on-site at the Byron Center office, with one of two consistent schedules: Monday–Friday, 11:30 a.m.–8:00 p.m., or Sunday–Thursday, 10:00 a.m.–6:30 p.m. Sales, customer service, or call center experience is helpful but not required.

Requirements

Strong communication skills and a positive, professional phone presence.
A self-motivated, competitive mindset.
Enjoy working toward goals and being rewarded for results.
Ability to commute to the Byron Center office.
Availability for one of the listed consistent schedules: Monday–Friday, 11:30 a.m.–8:00 p.m., or Sunday–Thursday, 10:00 a.m.–6:30 p.m.

Nice To Haves

Sales, customer service, or call center experience is helpful but not required.

Responsibilities

Connect with homeowners who have already shown interest in a Jacuzzi bath remodel.
Follow up on leads and guide potential customers through the next step in the process.
Schedule design consultations and help keep the sales pipeline moving.
Learn to handle objections confidently and set appointments.
Contribute to BathWorks' growth.