Call Center Sales Representative

BathWorks Michigan•Grand Rapids, MI
•$50,000 - $70,000•Onsite

About The Position

BathWorks of Michigan is seeking a motivated Call Center Sales Representative to connect with homeowners who have expressed interest in Jacuzzi bath remodels. The role involves following up on leads, guiding potential customers through the next steps, and scheduling design consultations to keep the sales pipeline moving. The representative will learn to handle objections and set appointments in a high-energy sales environment. The position is based at the Byron Center office and offers an hourly base wage plus uncapped bonus potential, with typical annual earnings of $50,000–$70,000. BathWorks describes itself as a fast-growing, locally owned West Michigan company focused on long-term careers, teamwork, growth, and craftsmanship.

Requirements

  • Strong communication skills and a positive, professional phone presence.
  • A self-motivated, competitive mindset.
  • Enjoy working toward goals and being rewarded for results.
  • Ability to commute to the Byron Center office.
  • Availability for one of the listed consistent schedules: Monday–Friday, 11:30 a.m.–8:00 p.m., or Sunday–Thursday, 10:00 a.m.–6:30 p.m.

Nice To Haves

  • Sales, customer service, or call center experience is helpful but not required.

Responsibilities

  • Connect with homeowners who have already shown interest in a Jacuzzi bath remodel.
  • Follow up on leads and guide potential customers through the next step in the process.
  • Schedule design consultations and help keep the sales pipeline moving.
  • Learn to handle objections and set appointments.
  • Contribute to BathWorks' growth.

Benefits

  • Hourly base pay plus uncapped bonus potential.
  • Typical annual earnings of $50,000–$70,000.
  • Health, dental, and life insurance after 60 days.
  • Free vision coverage.
  • Free Employee Assistance Program.
  • PTO.
  • Advancement opportunities.
  • Coaching, training, and team support.
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