Call Center Sales Digital Representative
Charter Communications•West Columbia, SC
•Onsite
About The Position
Join Spectrum as a Call Center Sales Digital Representative, handling inbound sales contacts through calls, chats, and emails. You will acquire new customers and upsell products and services to existing customers, helping drive sales growth and customer satisfaction. The role offers starting pay of $18 per hour, incentives that can bring top performers to an annual salary of over $70,000, and free and discounted Spectrum internet, TV, and mobile services.
Requirements
- High school diploma or equivalent.
- Ability to read, write, speak, and understand English.
- Proven sales techniques and consistent achievement of sales goals.
- Knowledge of cable communication products and services, including TV, internet, and telephone.
- Proficiency with computers and billing software.
- Strong prioritization and organizational skills.
Nice To Haves
- Two or more years of call center sales experience.
Responsibilities
- Achieve and surpass weekly and monthly sales goals using effective selling techniques.
- Process orders and develop knowledge of products and services, while staying informed about competitors to promote and compare offerings effectively.
- Support and enhance customer satisfaction through professional and courteous service.
- Manage inbound sales contacts promptly and efficiently while meeting call-handling metrics.
- Consistently apply effective selling strategies and techniques to drive sales.
Benefits
- Starting pay of $18 per hour.
- Incentives that can bring top performers to an annual salary of over $70,000.
- Free and discounted Spectrum internet, TV, and mobile services.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
