Call Center Sales and Customer Support Agent - T-Mobile
OneTouch Direct•Tampa, FL
•Onsite
About The Position
Join OneTouch Direct as a Call Center Sales and Customer Support Agent in Tampa, FL supporting T-Mobile and be part of a dedicated team delivering excellent customer service and driving sales growth! Since 1998, we've partnered with Fortune 500 companies to provide outstanding contact center solutions. If you have a passion for sales and connecting with customers, this is the role for you.
Requirements
- Excellent verbal communication and persuasive selling skills.
- Ability to handle rejection and remain motivated in a fast-paced sales environment.
- Comfortable using computer systems and multitasking during calls.
- Strong organizational skills and attention to detail.
- High school diploma or equivalent required.
- A positive attitude and willingness to learn and grow within the company.
Nice To Haves
- Previous sales or call center experience preferred but not mandatory.
Responsibilities
- Take inbound and make outbound calls to potential and existing customers promoting products and services.
- Understand customer needs and offer appropriate solutions to boost sales.
- Maintain detailed records of customer interactions and sales activity.
- Meet and exceed individual and team sales goals.
- Collaborate with team members to continuously improve processes and customer satisfaction.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Opportunity for professional advancement as we grow!
- Diverse, welcoming culture with Employee Resource Groups
- Refer a friend and earn up to $2,000 per person!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
