Remote-Home Warranty Sales Agents

Ecco GroupAtlanta, GA
Remote

About The Position

ECCO USA LLC is excited to hire Call Center Sales Agents for our Home Warranty Sales Program supporting HomeServe! If you enjoy talking to people, making sales, and working in a fast-paced call center environment, this could be a great fit for you.

Requirements

  • Call center and/or sales experience preferred
  • Strong communication and customer engagement skills
  • Comfortable with outbound sales calls
  • Reliable attendance and punctuality
  • Laptop or Computer must have 16 Gigs of Ram. IT will install Citrix on your PC.
  • Ability to work from home without distraction
  • MUST RESIDE IN THE USA IN AN APPROVED STATE
  • Background check required
  • Windows 11 or later
  • No MacBook, Win Book, or Chromebook
  • High-speed internet
  • Ethernet cord hardwired into router
  • USB headset with volume control, mute button, and microphone
  • Webcam
  • Minimum 8GB RAM
  • Required internet speed: 50 Mbps download, 10 Mbps upload
  • Must attend System Setup with our IT department

Nice To Haves

  • 2 monitors preferred but not required

Responsibilities

  • Making outbound calls to existing HomeServe customers
  • Cross-selling and upselling HomeServe home protection products
  • Educating customers on benefits, coverage, and savings
  • Accurately documenting calls and sales
  • Meeting quality and performance expectations

Benefits

  • Commission pay for sales
  • Paid training
  • Hands-on sales experience with a nationally recognized brand
  • Supportive and energetic call center environment
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