Bilingual Call Center Representative

Farrin • Greensboro, NC

7d • Hybrid

About The Position

Jumpstart your career as a Call Center Representative. In this important role, you will work alongside a close-knit team spread across NC & SC to answer and route calls from injured people. It’s fast-paced, and requires a high degree of empathy as many callers are facing very difficult circumstances. No two days are the same. You’ll often be the first voice people hear when they call, and you may be the last person they meet, as you hand them their check at the end of their case. It’s a good fit for compassionate professionals.

Requirements

• Customer service, call center, or sales skills.
• Strong computer/typing ability (data entry, Microsoft Word, and Excel).
• Excellent time-management, communication, and attention-to-detail.
• Bilingual (English/Spanish), required.
• Available for an 8hr shift between the hours of 8am-6pm, M-F

Nice To Haves

• 1-3+ years of related experience is a plus.

Responsibilities

• Answer and route calls from injured people.
• Be the first voice people hear when they call.
• Hand clients their check at the end of their case.

Benefits

• Paid family leave
• 401k with match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees