Call Center Representative

Wolfers Home ServicesWilsonville, OR

About The Position

Wolfer’s is seeking a Call Center Representative to join their team. The company, established in 1901, prides itself on valuing hard work and treating employees like family, offering a workplace where individuals can build meaningful careers. They provide a stable and safe work environment, opportunities for growth, and ample support. Wolfer's is looking for someone ready to be part of a great team.

Requirements

  • Great attitude (positive outlook and disposition on daily life and responsibilities).
  • Eager (internal drive to consistently challenge oneself to exceed personal best).
  • Passionate (intentionally show up every day to ensure every customer has a five-star experience).
  • Efficiency (able to work through tasks quickly and make decisions on a moment's notice).
  • Previous customer service experience (e.g., customer service representative, server at a restaurant).
  • Cleared background check and drug screen.

Responsibilities

  • Be the friendly voice that welcomes customers when they call in.
  • Help schedule appointments.
  • Answer customer questions.
  • Ensure every customer feels heard and supported.
  • Successfully make outbound calls using helpful scripts and resources.
  • Offer current and potential customers the company's value plan, which includes a host of benefits.

Benefits

  • Earn $20-$25/hour to start
  • Schedule: Sunday - Thursday (10:00am - 6:30pm)
  • Get paid weekly! Every Friday is payday!
  • 75% paid medical premiums including dental and vision for you.
  • 25% paid medical premiums including dental and vision for your family.
  • Company Matched 401K.
  • Paid Time Off.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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