Call Center Nurse RN

UnitedHealth Group•Little Rock, AR

1d•$29 - $52•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Here’s an opportunity that’s truly different and immensely rewarding. We’re always looking for flexible, innovative approaches for delivering quality care. This role as a Field-Based Assessor with UnitedHealth Group is a perfect example. You’ll have a direct impact on the lives of AR Medicaid Beneficiaries. Sound inspiring? Apply today. Overview: The RN Assessor performs field-based, non-clinical functional assessments on Medicaid beneficiaries. This is a traveling position. Assessments are completed in various environments, including client homes, provider sites, or other community-based locations. An assessor may travel the entire state of Arkansas, including occasional training in Little Rock. However, they are hired to cover a general geographic region. They are compensated on an hourly basis and mileage. The focus is on quality assessments/documentation and productivity. The results of these assessments are utilized by the Arkansas Department of Human Services to determine eligibility for services, as well as assist the State of Arkansas to develop a plan of care for each beneficiary. The assessor neither provides clinical services, nor are they completing a clinical assessment. You’ll enjoy the flexibility to telecommute from anywhere within Arkansas as you take on some tough challenges. Primary Responsibilities: Works with the Aging and Adult Population (may include beneficiaries of all ages, who meet criteria for these services. Performs field based Functional (non-clinical) Assessments on Medicaid beneficiaries, to identify potential care and/or provider gaps. Assesses and triages immediate health concerns. Administrative work, including virtual training and appointment confirmation call may be completed from home or in between assessments. The challenge here lies in your ability to quickly assess a variety of cases face-to-face with your clients. The pace is fast, and you’ll need strong computer and communication skills to succeed. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

High school diploma or GED
Current, unrestricted RN licensure (within the state of Arkansas)
2+ years of clinical experience
Intermediate level of computer and communication skills
Possess and maintain a current, unrestricted driver’s license and reliable transportation
Possess the ability to drive long distances, sit for 1-3 hours, and carry 5-10 pounds of equipment

Nice To Haves

Bachelor of Science degree in Nursing
Rehab/Home-Health Experience with the Aging/Adult Population
Field-Based Experience

Responsibilities

Works with the Aging and Adult Population (may include beneficiaries of all ages, who meet criteria for these services.
Performs field based Functional (non-clinical) Assessments on Medicaid beneficiaries, to identify potential care and/or provider gaps.
Assesses and triages immediate health concerns.
Administrative work, including virtual training and appointment confirmation call may be completed from home or in between assessments.