Call Center Customer Service Representative

TEKsystems•Carroll Township, PA
•$19 - $19•Onsite

About The Position

EZPass is hiring a Call Center Customer Service Representative for an onsite role in Dillsburg, Pennsylvania. The representative will handle inbound calls, assist customers with account inquiries, process applications, update customer information, and support smooth transactions. The posting describes a professional, business-casual call center environment. The schedule is Monday through Friday, 9:30 AM to 6:00 PM. The position is listed as a contract role with pay of $19.00 per hour.

Requirements

  • Strong communication skills.
  • A passion for helping customers.
  • A proactive and detail-oriented approach.

Responsibilities

  • Handle inbound calls.
  • Assist customers with account inquiries.
  • Process applications.
  • Update customer information.
  • Ensure smooth transactions.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness, accident, and hospital coverage
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions
  • Voluntary life and AD&D insurance for employees and dependents
  • Short- and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time off/leave, including PTO, vacation, or sick leave
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