Call Center Customer Service Representative
About The Position
Exciting Job Opportunity Join EZPass as a Customer Service Representative! Greetings from TEKsystems Recruitment Team! Were thrilled to offer you an exciting opportunity to join EZPass as a Call Center Customer Service Representative! If you have strong communication skills and a passion for helping customers, this is your chance to be part of a leading transit technology company. Your Role: Youll handle inbound calls, assist customers with account inquiries, process applications, update customer information, and ensure smooth transactions. If youre proactive, detail-oriented, and ready to make an impact, wed love to hear from you!
Requirements
- Strong communication skills
- Passion for helping customers
- Proactive
- Detail-oriented
- Updated resume (including current zip code & active phone number)
- Completed attached confirmation sheet
- License plate number & date of birth
Responsibilities
- Handle inbound calls
- Assist customers with account inquiries
- Process applications
- Update customer information
- Ensure smooth transactions
Benefits
- Medical
- dental
- vision
- Critical Illness
- Accident
- Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
