Call Center Customer Service Representative

TEKsystems•Harrisburg, PA
•$19 - $19•Onsite

About The Position

Exciting Job Opportunity Join EZPass as a Customer Service Representative! Greetings from TEKsystems Recruitment Team! Were thrilled to offer you an exciting opportunity to join EZPass as a Call Center Customer Service Representative! If you have strong communication skills and a passion for helping customers, this is your chance to be part of a leading transit technology company. Your Role: Youll handle inbound calls, assist customers with account inquiries, process applications, update customer information, and ensure smooth transactions. If youre proactive, detail-oriented, and ready to make an impact, wed love to hear from you!

Requirements

  • Strong communication skills
  • Passion for helping customers
  • Proactive
  • Detail-oriented

Responsibilities

  • Handle inbound calls
  • Assist customers with account inquiries
  • Process applications
  • Update customer information
  • Ensure smooth transactions

Benefits

  • Medical
  • Dental
  • Vision
  • Critical Illness
  • Accident
  • Hospital
  • 401(k) Retirement Plan
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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