Call Center Customer Service Representative

UW Health•Rockford, IL
•Hybrid

About The Position

The Call Center Customer Service Representative is a per diem, hybrid position based at 2404 Charles St. The listed work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional compensation components may include evening, night, and weekend shift differential, overtime, and on-call pay. UW Health in northern Illinois offers a competitive pay and comprehensive benefits package, career growth and professional development opportunities, a strong shared governance structure, and a commitment to employee voice. The organization also emphasizes belonging and equal employment opportunity.

Requirements

  • One year of experience in a call center environment is required.

Nice To Haves

  • Previous receptionist or customer service experience.
  • Medical clinic or hospitality experience.

Benefits

  • PTO
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Retirement benefits
  • Short- and long-term disability
  • Paternity leave
  • Adoption assistance
  • Tuition assistance and reimbursement, including fully funded programs
  • Annual wellness reimbursement
  • Opportunity for on-site day care through UW Health Kids
  • Career growth opportunities and professional development
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service