Call Center Customer Service Representative
About The Position
The Call Center Customer Service Representative is a 100% FTE hybrid position at UW Health in northern Illinois. The in-person work location is 2550 Charles St. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. No minimum education or experience is required. Preferred qualifications include one year of experience in a call center environment, medical clinic, or hospitality, and previous receptionist or customer service experience. UW Health is committed to fostering a workplace where everyone belongs and to providing equal employment opportunities. The organization values the knowledge, perspectives, and qualities employees and faculty members bring to work.
Requirements
- No minimum education required.
- No minimum experience required.
Nice To Haves
- One year of experience in a call center environment, medical clinic, or hospitality.
- Previous receptionist or customer service experience.
Benefits
- Competitive pay and comprehensive benefits package, including PTO, medical, dental, vision, retirement, short- and long-term disability, paternity leave, adoption assistance, and tuition assistance.
- Annual wellness reimbursement.
- Opportunity for on-site day care through UW Health Kids.
- Tuition reimbursement for career advancement, including fully funded programs.
- Career growth opportunities to support professional development.
- Strong shared governance structure.
- Commitment to employee voice.
- Additional compensation may include evening, night, and weekend shift differential, overtime, and on-call pay.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
