Overnight Full Time Bilingual Call Center Agent(McAllen)
AnswerOne•McAllen, TX
•Onsite
About The Position
AnswerOne is rapidly expanding and looking to fill multiple immediate openings for their overnight team. Overnight Bilingual Call Center Agents are the voice of calm for medical offices and professional services during late-night hours. They turn every late-night call into a win through empathy, and capture and relay vital information accurately in a fast-paced environment. Full, paid training is provided, lasting approximately one week before moving to a set schedule.
Requirements
- Fluent in both English and Spanish.
- A naturally warm and reassuring voice.
- Ability to type 35+ WPM successfully and accurately.
- Comfort operating in a Windows-based environment.
- Reliable team members for an overnight week.
- Must be available to work a weekend day (Sat or Sun each week).
Responsibilities
- Answer calls for medical offices and professional services during overnight hours.
- Provide calm, empathetic, and clear communication.
- Capture and relay vital information accurately.
- Work a 40-hour overnight week, including one weekend day each week.
Benefits
- Employee Stock Ownership (ESPO)
- 401(k)
- Full Medical, Dental, and Vision
- Free Life Insurance
- Legal Aid
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
