Call Center Agent
Lumek Visuals•Hartford, CT
About The Position
The Call Center Agent handles inbound and outbound calls, providing customer support and ensuring efficient service.
Requirements
- Strong verbal communication and listening skills
- Customer-focused mindset
- Ability to remain calm under pressure
- Basic computer and data entry skills
- Team-oriented and reliable
Responsibilities
- Answer incoming calls and respond to inquiries
- Make outbound calls for follow-ups or outreach
- Provide accurate information about products or services
- Resolve customer concerns or escalate issues
- Document customer interactions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
