Call Center Agent

Great Hire • Simi Valley, CA

16h • $18 - $20 • Onsite

About The Position

Join Our Team as a Call Center Representative! We’re looking for driven, upbeat individuals to join our growing Call Center team. If you enjoy connecting with people, thrive in a high-energy environment, and take pride in delivering great service, you’ll fit right in here. What You’ll Be Doing Connect with customers who have already expressed interest in our services—no cold outreach required Serve as the welcoming first point of contact, answering questions and setting appointments Create positive, memorable experiences that build excitement and trust Keep clear, accurate records of conversations and customer needs Collaborate with a supportive team that’s invested in your success and development What Makes You a Great Fit You genuinely enjoy helping others and making their day easier You bring a positive, energetic attitude to every interaction You communicate clearly and build rapport with ease You’re goal-oriented and take ownership of your performance Experience in customer service or a call center is a plus—but not required; we’re happy to train the right person What You’ll Need Comfort with technology, including typing and managing multiple systems at once Familiarity with tools like Microsoft Word, Excel, or Salesforce is helpful A coachable mindset and eagerness to learn and grow What We Offer Competitive pay: $18–$20 per hour, depending on experience Full-time schedule (8:00 AM – 5:00 PM) with clear paths for advancement Comprehensive benefits package including medical, dental, and vision coverage Supplemental and life insurance options Employee Stock Ownership Program (ESOP) Paid time off plus parental leave Referral bonuses—bring great people with you! A fun, team-oriented, in-person workplace where your work is recognized and valued Requirements Tech savvy : typing, navigating multiple screens, and experience with MS Word/Excel and SalesForce is a plus. Coachable, with a growth mindset Benefits $18 – $20/ hour (based on experience) Full-time (8 AM – 5 PM) with career growth opportunities. Medical, Dental, Vision insurance, Supplemental Insurance, Life Insurance, Employee Stock Option Program (ESOP) Paid Time Off + Parental Leave Generous Referral Program (bring your friends!) Work in a supportive, fun, in-person environment where your contributions matter

Requirements

• Comfort with technology, including typing and managing multiple systems at once
• Familiarity with tools like Microsoft Word, Excel, or Salesforce is helpful
• A coachable mindset and eagerness to learn and grow
• Tech savvy : typing, navigating multiple screens, and experience with MS Word/Excel and SalesForce is a plus.
• Coachable, with a growth mindset

Nice To Haves

• Experience in customer service or a call center is a plus—but not required; we’re happy to train the right person

Responsibilities

• Connect with customers who have already expressed interest in our services—no cold outreach required
• Serve as the welcoming first point of contact, answering questions and setting appointments
• Create positive, memorable experiences that build excitement and trust
• Keep clear, accurate records of conversations and customer needs
• Collaborate with a supportive team that’s invested in your success and development

Benefits

• $18 – $20/ hour (based on experience)
• Full-time (8 AM – 5 PM) with career growth opportunities.
• Medical, Dental, Vision insurance, Supplemental Insurance, Life Insurance, Employee Stock Option Program (ESOP)
• Paid Time Off + Parental Leave
• Generous Referral Program (bring your friends!)
• Work in a supportive, fun, in-person environment where your contributions matter

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed