Call Center Agent
Alphabe Insight Inc•Tampa, FL
•Onsite
About The Position
Be part of a fast-paced, communication-driven environment where customer interaction is key. This role is ideal for individuals looking to build experience in customer support and professional communication.
Requirements
- Strong verbal communication and active listening skills.
- Comfortable working in a high-volume call environment.
- Reliable, punctual, and detail-oriented.
- Goal-oriented with the ability to meet targets.
- Basic computer skills (data entry, CRM systems).
- Entry-level candidates welcome; training provided.
Responsibilities
- Handle inbound and outbound calls in a professional manner.
- Assist customers with inquiries, requests, and issue resolution.
- Follow call scripts and company procedures.
- Document customer interactions accurately.
- Meet daily performance and quality targets.
- Collaborate with team members to improve service delivery.
Benefits
- Competitive salary
- Growth opportunities within the company
- Professional development and skill-building environment
- Supportive and collaborative team culture
- Stable, full-time employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
